kourair-icon

TERMS OF USE

These terms were last reviewed on April 1, 2026.

Introduction

THE DATASEED COMPANY CANADA LTD.

IMPORTANT — PLEASE READ CAREFULLY BEFORE USING KOURIAR’S SERVICES

These Terms of Service constitute a legally binding agreement between you and Kouriar Inc. They govern your use of our international money remittance service (Canada to Nigeria).

By creating an account, submitting an application, initiating a transaction, or otherwise using any Kouriar Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use our Services.

NOTICE REGARDING MONEY REMITTANCE: International money transfers are subject to exchange rate fluctuations, processing times, and regulatory controls that may affect the amount received by your beneficiary. Please review all transfer details carefully before confirming any transactions.

PART A — GENERAL TERMS (APPLICABLE TO ALL SERVICES)

1. About Kouriar and Our Services

1.1 Company Overview: The Dataseed Canada Company Ltd (Owners and Developers of Kouriar) is a corporation incorporated under the federal laws of Canada, operating a digital financial services platform that provides services including International Money Remittance, enabling individuals in Canada to send funds to designated beneficiaries.

1.2 Regulatory Status: Kouriar is a product of The Dataseed Company Canada Limited which is registered as a Money Services Business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), Registration No: C10001220 pursuant to the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, S.C. 2000, c. 17 (PCMLTFA). The Dataseed Company Canada Limited is subject to oversight by the Financial Consumer Agency of Canada (FCAC) and applicable provincial consumer protection and financial services regulators.

1.3 Platform Access: Our Services are provided through our website at www.kouriar.com and our mobile application (together, the “Platform”). We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time with reasonable notice, except where an immediate change is required for legal or security reasons.

2. Eligibility and Account Registration

2.1 Eligibility Requirements: To use any Kouriar Service, you must:

  • Be an individual natural person, not a corporation or other legal entity;
  • Be at least 18 years of age;
  • Be a resident of Canada;
  • Hold a valid Canadian bank account in your own name;
  • Hold a valid government-issued photo identification document;
  • Not be subject to sanctions administered by the Government of Canada, the United Nations Security Council, or any other applicable sanctions authority; and
  • Not have been previously suspended or terminated from Kouriar’s Services for breach of these Terms.

2.2 Account Registration: To access our Services, you must create an account on the Platform. You agree to:

  • Provide accurate, current, and complete information during registration and maintain it going forward;
  • Create and maintain a strong, unique password and not share your login credentials with any other person;
  • Notify us immediately at help@kouriar.com if you become aware of any unauthorized access to or use of your account; and
  • Accept responsibility for all activity that occurs under your account, whether or not authorized by you, unless the unauthorized activity resulted from our failure to maintain reasonable security measures.

2.3 Identity Verification (Know Your Client): As a federally regulated Money Services Business, we are required by law to verify your identity before providing Services. You agree to:

  • Submit to identity verification procedures as required by applicable law, including providing government-issued photo identification and any other documents we may reasonably require;
  • Undergo enhanced due diligence if required based on our risk assessment, including in relation to your status as a politically exposed person (PEP) or head of an international organization (HIO); and
  • Provide accurate and truthful information at all times. Providing false or misleading information during identity verification is a serious breach of these Terms and may constitute fraud.

We reserve the right to decline your application or suspend your account if we are unable to satisfactorily verify your identity.

2.4 One Account Per Person: You may only hold one account with Kouriar at any time. Creating multiple accounts is a violation of these Terms and may result in the suspension or termination of all accounts associated with you.

3. Use of the Platform and Prohibited Conduct

3.1 Permitted Use: You may use the Platform only for lawful purposes and in accordance with these Terms, solely to send or receive money remittances.

3.2 Prohibited Conduct: You must not use the Platform or any Service to:

  • Engage in or facilitate money laundering, terrorist financing, fraud, identity theft, or any other illegal activity;
  • Conduct transactions on behalf of any person or entity other than yourself, or use funds owned or controlled by a third party without their lawful authorization;
  • Send funds to or receive funds from any person or entity subject to applicable Canadian, UN, or other sanctions;
  • Misrepresent the purpose, source, or destination of any transaction;
  • Conduct transactions related to gambling, illegal drugs, weapons, human trafficking, or any other prohibited activity under applicable law;
  • Use automated tools, bots, scrapers, or scripts to access the Platform without our prior written consent;
  • Attempt to circumvent, disable, or interfere with security features of the Platform;
  • Access or attempt to access another user’s account; or
  • Engage in any conduct that could damage, disable, overburden, or impair the Platform or interfere with any other user’s access to it.

3.3 Consequences of Prohibited Conduct: We reserve the right to refuse, reverse, or suspend any transaction or account where we reasonably suspect prohibited conduct. We may report such conduct to FINTRAC, law enforcement, or other regulatory authorities as required or permitted by law. We shall have no liability to you for any loss arising from our good-faith compliance with applicable legal or regulatory obligations.

4. Fees, Exchange Rates, and Charges

4.1 Fee Transparency: We will clearly disclose all applicable fees before you confirm any transaction or agreement. No fee will be charged unless it has been disclosed to you in advance.

4.2 Remittance Fees & Rates:

  • Service Fees: A service fee applies to each remittance transfer and will be displayed to you before you confirm. Fees may vary based on the amount transferred, your payment method, and current promotional offers.
  • Exchange Rates: Transfers from Canadian dollars (CAD) to Nigerian Naira (NGN) are subject to a foreign exchange rate determined by us, which may differ from mid-market or interbank rates. The applicable rate will be displayed before you confirm.
  • Rate Lock: The rate is guaranteed only for the duration of the transaction confirmation process. If your transaction is delayed due to factors beyond our control, the rate may be recalculated and we will notify you and provide an opportunity to proceed or cancel.
  • Third-Party Fees: Your bank, card issuer, or the beneficiary’s bank may impose their own fees. Kouriar is not responsible for third-party fees.

4.3 Payment Methods: We accept payment by direct debit from a Canadian bank account, Visa Debit, and Mastercard Debit. Credit card availability may vary. We do not accept cash, cryptocurrency, or wire transfers for retail transactions.

5. Intellectual Property

5.1 Ownership: All content, software, trademarks, trade names, logos, and other intellectual property on or made available through the Platform (“Kouriar IP”) are owned by or licensed to Kouriar Inc. Nothing in these Terms transfers any ownership of Kouriar IP to you.

5.2 Limited Licence: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the purpose of using our Services in accordance with these Terms. This licence does not permit you to copy, reproduce, or distribute Kouriar IP; reverse-engineer any software on the Platform; remove proprietary notices; or use Kouriar IP for commercial purposes without our prior written consent.

5.3 Your Content: By submitting information, documents, or other content to us, you grant Kouriar a non-exclusive, royalty-free licence to use, store, and process that content to the extent necessary to provide the Services to you and to comply with our legal obligations.

6. Disclaimers and Limitation of Liability

6.1 Services Provided “As Is”: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be available at all times or free from errors; that transaction processing times will meet any specific deadline; that exchange rates will remain constant between quotation and processing; or that any transfer will be completed if blocked or delayed due to regulatory or third-party reasons.

6.2 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KOURIAR’S TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO KOURIAR IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).

IN NO EVENT SHALL KOURIAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

6.3 Statutory Rights Preserved: Nothing in clause 6 limits or excludes any liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any rights you have under applicable consumer protection legislation, including rights under relevant provincial legislation, that cannot be waived by contract.

6.4 Force Majeure: We shall not be liable for any delay or failure in Services resulting from causes beyond our reasonable control, including acts of God, pandemics, government action, sanctions, war, civil unrest, system outages, internet failures, or acts or omissions of third-party financial institutions or correspondent banks.

7. Indemnification

You agree to defend, indemnify, and hold harmless The Dataseed Company Canada Limited its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: your breach of these Terms; your use of the Services in violation of applicable law; any information or content you submit to us that is false, inaccurate, or misleading; or your infringement of any third-party intellectual property or other rights.

8. Third-Party Services and Links

Our Platform may contain links to or integrations with third-party websites, services, or applications. These are not under our control and we are not responsible for their content, privacy practices, or terms. Inclusion of a link to a third-party service does not imply our endorsement of that service.

9. Modifications to These Terms

We may modify these Terms from time to time to reflect changes in our Services, applicable law, or business practices. When we make material changes, we will:

  • Post the updated Terms on the Platform with a revised Effective Date;
  • Notify you by email or in-app notification at least 30 days before the changes take effect, where practicable; and
  • Where required by applicable law, obtain your renewed consent.

Your continued use of the Services after the effective date of any update constitutes your acceptance of the revised Terms. We will not retroactively apply changes to Terms governing existing agreements.

10. Suspension and Termination

10.1 Termination by You: You may close your Kouriar account at any time by contacting us at help@kouriar.com, subject to any pending remittance transactions being completed or cancelled.

10.2 Suspension or Termination by Kouriar: We may immediately suspend or terminate your account without prior notice if:

  • You breach these Terms or our Privacy Policy;
  • We are required to do so by applicable law, regulatory direction, or court order;
  • We reasonably suspect fraud, money laundering, terrorist financing, or other illegal activity;
  • You provide false or misleading information in connection with any transaction or application; or
  • We determine that continuing to provide Services to you would create an unacceptable risk.

10.3 Effect of Termination: Upon termination, your licence to use the Platform ceases immediately and we will retain your personal information as required by applicable law, including PCMLTFA.

10.4 Survival: Clauses 6 (Disclaimers and Limitation of Liability), 7 (Indemnification), 11 (Dispute Resolution), 12 (Governing Law), and any other provisions that by their nature should survive termination, will survive the termination or expiry of these Terms.

11. Dispute Resolution and Complaints

11.1 Complaints Process: If you have a complaint about our Services, please contact us first:

Customer Relations

Email: help@kouriar.com

Mail: 3302 Carding Mill Trail, Oakville, Ontario, Canada, L6M1S1

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 calendar days.

11.2 Escalation to Regulators: If you are not satisfied with our response, you may escalate to the applicable regulator:

RegulatorContact
Financial Consumer Agency of Canada (FCAC)www.canada.ca/en/financial-consumer-agency | 1-866-461-3222
Office of the Privacy Commissionerwww.priv.gc.ca | 1-800-282-1376
FINTRACwww.fintrac-canafe.gc.ca
Nigeria Data Protection Commission (NDPC)ndpc.gov.ng

11.3 Governing Law and Jurisdiction: These Terms are governed by the laws of the Provinces of Ontario, Alberta and the federal laws of Canada. Subject to clause 11.4, you and Kouriar agree to the non-exclusive jurisdiction of the courts of Ontario for the resolution of any disputes.

11.4 No Waiver of Statutory Rights: Nothing in these Terms limits your right to pursue any remedy available under applicable law, including your right to file a complaint with a regulatory authority or your rights under provincial or consumer protection legislation.

12. General Provisions

12.1 Entire Agreement: These Terms, together with the Privacy Policy and any additional terms presented to you in connection with a specific Service constitute the entire agreement between you and Kouriar with respect to the Services.

12.2 Severability: If any provision of these Terms is found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

12.3 Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver must be in writing to be effective.

12.4 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or successor entity without your consent, provided we give you reasonable notice.

12.5 Language: These Terms are written in English. Where a French-language version is also provided, the English version shall prevail in terms of interpretation. In Quebec, the French version shall govern in accordance with the Charter of the French Language.

12.6 Electronic Communications: You agree to receive communications from us electronically. Such communications satisfy any legal requirement that communications be in writing, except where applicable law specifically requires a different form (such as mandatory written disclosures under provincial legislations).

PART B — SPECIFIC TERMS

13. The Remittance Service

13.1 Service Description: Kouriar’s remittance service enables you (“Sender”) to initiate the transfer of funds in Canadian dollars from a Canadian bank account or payment card to a designated recipient (“Beneficiary”) in Nigeria, who receives funds in Nigerian naira (NGN) through a Nigerian bank account.

13.2 Service Availability: Our remittance service is available to individuals in Canada subject to our eligibility requirements. We currently support remittances only from Canada to Nigeria. We may expand, modify, or restrict available corridors at any time with notice.

13.3 Transaction Limits: We may impose minimum and maximum transaction limits per transfer, per day, and per month based on your account verification level, applicable law, and our risk management policies. Current limits are displayed in-app and may be updated from time to time. FINTRAC reporting obligations apply to certain transaction thresholds.

13.4 Beneficiary Information: You are solely responsible for the accuracy of beneficiary information you provide, including the beneficiary’s full legal name, Nigerian bank account number and bank name, and any other information we require. We are not liable for any transfer that cannot be completed or is delayed due to inaccurate beneficiary information.

14. Initiating a Remittance Transfer

14.1 Order Process: To initiate a transfer, you must: log into your account; enter the amount, payment method, and beneficiary details; review the transfer summary showing the amount, fee, exchange rate, estimated amount received in NGN, and estimated delivery time; and confirm by completing payment authorization.

14.2 Transfer Confirmation: Upon confirmation, you authorize Kouriar to debit the specified amount plus fees from your designated payment method. The exchange rate is locked in for the duration of processing, subject to clause 4.2. We will send you a confirmation notification by email and in-app message.

14.3 Estimated Delivery Time: Delivery times are displayed before confirmation and are not guaranteed. Factors that may extend processing include:

  • AML/CTF compliance holds;
  • Bank processing delays in Nigeria;
  • Public holidays in Canada or Nigeria;
  • Payment failures or chargebacks; or
  • Central Bank of Nigeria (CBN) or regulatory holds.

14.4 Transfer Receipt: We will provide a transfer receipt upon completion of each transaction, including: transaction reference number, amount sent, fee, exchange rate, amount received by the beneficiary, and the date and time. You should retain this receipt for your records.

15. Cancellation and Refunds — Remittance

15.1 Cancellation Before Processing: You may cancel a transfer at no charge if payment has not yet been collected. Once payment has been collected and the transfer is being processed, cancellation may not be possible.

15.2 Cancellation After Processing: If we are able to recover funds from our correspondent bank before the transfer has been credited to the beneficiary’s account, we will refund you the transfer amount less any third-party charges incurred. We cannot guarantee recovery once a transfer has been credited.

15.3 Refund Process: Approved refunds will be returned to the original payment method within 5 to 10 business days. Service fees on completed transfers are non-refundable.

15.4 Transfer Failures: If a transfer cannot be completed due to factors within our control, we will refund the full transfer amount and the service fee. If a transfer fails due to incorrect beneficiary information provided by you, or because the beneficiary’s bank refuses the credit, we will refund the transfer amount less any third-party charges incurred.

15.5 Exchange Rate on Refunds: Refunds will be made in Canadian dollars. Where a transfer is refunded after an exchange rate was applied, you may receive a different amount due to exchange rate fluctuations. We will not compensate you for exchange rate differences on refunds.

16. Beneficiary Terms and Nigerian Compliance

16.1 Your Relationship with the Beneficiary: The legal and financial relationship between you and your beneficiary is solely your responsibility. Kouriar acts only as a money transmission service and is not a party to any underlying agreement between you and your beneficiary.

16.2 Nigerian Regulatory Compliance: Transfers to Nigeria are subject to applicable Central Bank of Nigeria (CBN) regulations, including those governing international money transfers, foreign exchange inflows, and recipient identification. We may be required to collect additional information about the purpose of the transfer or the identity of the beneficiary. Your use of the remittance service constitutes consent to these requirements.

16.3 Restricted Transactions: We will not process transfers involving any sanctioned person or entity, transfers for a prohibited purpose under applicable law, or transfers that cannot be processed due to CBN foreign exchange restrictions or other Nigerian regulatory controls. If a transfer is blocked for these reasons, we will notify you and arrange a refund where possible.

17. AML/CTF Obligations — Remittance

17.1 FINTRAC Reporting Obligations: As a Money Services Business registered with FINTRAC under the PCMLTFA, we are required to:

  • Submit an Electronic Funds Transfer Report to FINTRAC within 5 business days of initiating any international electronic funds transfer of CAD $10,000 or more at a client’s request;
  • Submit a Suspicious Transaction Report (STR) to FINTRAC where we have reasonable grounds to suspect a transaction is related to money laundering or terrorist activity financing;
  • Submit a Terrorist Property Report where we know that property in our possession is owned or controlled by a terrorist or terrorist group; and
  • Apply the FINTRAC Travel Rule: when transmitting funds of CAD $1,000 or more, include requester and beneficiary information with the transmission of instructions.

17.2 Compliance Holds: We may place a hold on any transfer or request additional information where required by our AML/CTF compliance program. You agree to cooperate with such requests promptly. We are not liable for any loss or delay arising from a compliance hold conducted in good faith.

17.3 Tipping-Off Prohibition: Under the PCMLTFA, we are prohibited from disclosing to you whether a suspicious transaction report or other FINTRAC report has been filed. Our inability to provide this information is a legal requirement, not an admission of any wrongdoing.

PART C — ANTI-MONEY LAUNDERING AND REGULATORY COMPLIANCE

18. AML/CTF Compliance Program

23.1 Compliance Obligations: Kouriar operates a comprehensive AML/CTF compliance program as required by the PCMLTFA and FINTRAC guidelines, including: client identification and verification (KYC) procedures; ongoing monitoring of transactions and account activity; sanctions screening against applicable sanctions lists; risk-based assessment of clients and transactions; mandatory reporting to FINTRAC as described in clause 17; and policies, procedures, and employee training.

23.2 Source of Funds: For certain transactions, particularly those above applicable thresholds, we are required to take reasonable measures to determine the source of funds. You agree to provide truthful and complete information about the source of funds upon our request. Providing false information about the source of funds may constitute a criminal offence.

23.3 Politically Exposed Persons and HIOs: We are required to apply additional compliance measures when dealing with politically exposed persons (PEPs), heads of international organizations (HIOs), and their family members and close associates, as defined under PCMLTFA regulations. If you are or become a PEP or HIO, or have a family or business relationship with one, you must inform us.

23.4 Sanctions Compliance: We are prohibited from providing Services to any individual or entity appearing on applicable sanctions lists, including those administered by the Office of the Superintendent of Financial Institutions (OSFI), Global Affairs Canada, the United Nations Security Council, and, where applicable, the US Office of Foreign Assets Control (OFAC). We screen all customers and transactions against these lists. If a match is identified, we are required to freeze and report the relevant funds.

23.5 No Liability for Regulatory Actions: We shall not be liable to you for any loss, delay, or inability to complete a transaction that results from our good-faith compliance with applicable AML/CTF, sanctions, or other regulatory obligations.

PART D — DATA PROTECTION AND PRIVACY

19. Privacy and Data Protection

24.1 Privacy Policy: Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, available at www.kouriar.com/privacy, which is incorporated into these Terms by reference. By accepting these Terms, you acknowledge that you have read and understood our Privacy Policy.

24.2 Consent to Data Processing: By using our Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy, including for identity verification and KYC purposes; processing remittance transactions; AML/CTF compliance and FINTRAC reporting; and the international transfer of your personal information to Nigeria in connection with remittance transactions.

24.3 Applicable Law: Our data processing practices comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Nigeria’s Data Protection Act 2023 (NDPA). Your rights under these laws are set out in our Privacy Policy.

24.4 Anti-Spam Legislation (CASL): We will only send you commercial electronic messages with your prior express or implied consent, in accordance with Canada’s Anti-Spam Legislation (CASL), S.C. 2010, c. 23. You may unsubscribe at any time using the unsubscribe mechanism included in each commercial message.

SCHEDULE 2 - DEFINITIONS

Definitions Glossary

TermDefinition
AML/CTFAnti-money laundering and counter-terrorist financing.
APRAnnual percentage rate of interest.
BeneficiaryThe individual designated by a Sender to receive a remittance transfer in Nigeria.
CASLCanada’s Anti-Spam Legislation, S.C. 2010, c. 23.
CBNThe Central Bank of Nigeria.
FCACThe Financial Consumer Agency of Canada.
FINTRACThe Financial Transactions and Reports Analysis Centre of Canada.
HIOHead of an international organization as defined in the PCMLTFA.
KYC / Know Your ClientIdentity verification and due diligence procedures required under the PCMLTFA and applicable legislation.
MSBMoney Services Business as defined under the PCMLTFA.
NDPANigeria’s Data Protection Act, 2023.
NDPCThe Nigeria Data Protection Commission.
PCMLTFAThe Proceeds of Crime (Money Laundering) and Terrorist Financing Act, S.C. 2000, c. 17.
PEPA politically exposed person as defined in the PCMLTFA.
PIPEDAThe Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5.
PlatformKouriar’s website at www.kouriar.ca and its mobile application.
SenderA Canadian resident who uses Kouriar’s remittance service to send funds to a Beneficiary in Nigeria.
ServicesKouriar’s international money remittance service.
STRSuspicious Transaction Report filed with FINTRAC.
TermsThese Terms of Service.